We would like to welcome you at the Principal New Leisure Hotel
We are happy that you have chosen our premises for your holidays.
Kindly be informed of the following issues in order to make you feel “home away from home ”. The entire staff remains at your disposal at all possible times
We wish you an enjoyable stay
At customers disposal, at any possible case , during specific operation hours as per board at the reception desk
Available 16 hours a day.
The following credit cards are accepted for any payment: VISA, MASTERCARD, AMERICAN EXPRESS, MAESTRO.
After 14.00 pm always. Early arrivals accepted only upon availability out of special notice during reservation
At 12.00 am sharp. Possibility of late check out only under 24 hrs prior notice at the reception and only upon availability at extra charge pending on time of use
WAKE UP CALLS
Please contact the Reception by dialing 0.
• Available upon arrival or departure. Please contact reception at any time
• A free of charge luggage room available upon arrival or departure with no extra charge
- There is a phone device available in each room connected to the central call center and the calls will be charged directly to your room account based on the cost of the provider.
- For direct calls from your room please dial 0 to get the external line and then the desired number
- for room to room calls please dial direct the room number from your device
- To contact the Reception please dial 0
- The hotel’s telephone number is 23510 62108 & fax no 23510 62109
- To send a fax please contact the reception by dialing 0
- The hotel’s e-mails addresses are:
- For more information please contact reception dialing 0 •
• The air condition system operates at all times in all public areas of the hotel.
• You may adjust room temperature and fan speed via the AC panel of your room
• Please keep the doors and windows closed to operate your air conditioning system
• Please consult the instructions for SAFETY and find the relevant instruction sheet in case of fire. • The hotel is equipped with all fire protection systems.
• Contact directly to reception No 0
• Tel. Fire Service 199
In case of a doctor need please contact the Reception dialing 0.
RENT A CAR/MOTORBIKE / BICYCLES
• Rental services for cars, motorbikes and bicycles are available through partner agencies. • Please contact the hotel Reception, dialing 0
• Each room has a safe deposit box free of charge
• The hotel also has a central safe at the Reception free of charge. • The hotel assumes no liability for any loss from your room.
WI FI / INTERNET
• Wi fi connection is available at the entire hotel free of charge. • Tablets are available at the reception for customers use.
• In any case please contact the hotel Reception dialing 0.
There is a shared computer available with an internet connection in a specific area opposite to the reception desk There are available printing, copying and scanning services.
For fax services, please contact also with the reception
For business services there is space available next to the reception with a computer internet connection and possibility of printing, copying and scanning services
• Upon arrival you receive the key card from the Reception.
• To enter the room, hold the card chip on the outer chip of the lock.
• When the green light flash on please open the door.
• Insert the key card into the socket while entering the room on the right to turn on electricity power for lighting and air
• When you leave the room, please always take your key card with you. • Do not forget to return your key card to Reception upon departure.
ELECTRICITY – ELECTRICAL DIVICES
- There is a main switch next to the door and next to the bedside of each room.
- There is a water kettle available in all rooms with complimentary coffee and tea facilities ( filled only once a day)
- All rooms are equipped with a mini fridge for your convenient
- There is a hairdryer available at any bathroom
• Available TVs of at least 32 “in all hotel rooms.
• Satellite TV channels available in English, German, French, Romanian, Bulgarian.
For extra baby cot in the room, please contact the reception or request it during your reservation procedure
There are individual, shampoo and bubble packs, soap.
• In each room there are laundry lists and laundry bags for your laundry needs
• Kindly fulfill your list carefully, put your room number on and sign it before delivery from your room maid until 09.30 am or
at the reception at the same time. will deliver your laundry back in your room
• If it is dry cleaning, your clothes will be delivered in 2-3 days.
• Kindly note that on Sundays and on National Holidays the service does not run
• The breakfast is served at the main restaurant next to the reception area from 7.15 to 10.30 am.
• Coffee (filter, instant, Greek), tea, milk, at least 2 types of fresh bread, toast, cakes & cookies, butter, margarine, 4 types of
jam, honey, cheese, cold cuts, yoghurt, fruit juices, fresh fruits
• Breakfast at room service at extra charge of € 10.00 per person.
• Lunch baskets instead of breakfast or dinner out of excursions or departures are available at no extra charge but under 24 hrs prior notice at the reception
Public bus available to and from city of Katerini. Bus timetable information are available at the Reception
Please contact the hotel Reception, dialing 100
Timetables available to different destinations on daily base. Please contact the hotel Reception to assist you.
Incoming post arriving for you will be directly delivered in your room. You can find stamps on the mini market.
Outgoing post at the reception that is going to take care
AIR TRAVEL & TICKETS
Reception and concierge staff are at your disposal for your flight information and guidance in terms of all your personal travel needs.
“DO NOT DISTURB” & “ MAKE MY ROOM “
IN ALL rooms you’ll find the “do not disturb” card hanged inside on entrance door of your room. Just place out on your door if you desire not to be disturbed. Just place it on the other side when you need your room to be cleaned
• There is free parking area at the hotel. Hotel parking cards placed on the cars cock pit is obligatory
• Tourist buses can be parked out of the hotel at the public parking area right next to the hotel.
A certain number of special pillows be found on your room pillow menu card. For your final choice kindly contact reception
• At your disposal to serve with extra pillows, blankets, clothes hangers or anything else will make your stay more comfortable. • The hotel’s public areas are daily cleaned.
• Guest rooms are being cleaned and arranged daily.
• Bed linen in guest rooms and the bathroom linen are replaced daily.
• In case of need for immediate replacement of bathroom amenities, please contact the reception.
• Please consider how many tons of towels are washed everyday unnecessarily and how much detergent is consumed, which contaminates water and the environment in general. In the context of implementing Green Key, we let you decide on the
• Towels on the floor of the bathroom, are on “change”
• Hanged Towels in the bathroom are to be “reused”
• It is prohibited that all white room towels, sheets and blankets to be used at the pools or at the beach.
Contact with reception .
SWIMMING POOL – BEACH
• There are adult’s pools and children’s pool out door . Water is filtered, renewed and chlorinated daily.
- Opening hours: 10.00 – 19.00
- Towels are available at the reception, to be used at swimming pools & the beach
Kindly spend some time to fulfill your questionnaire with your comments, complaints, ideas and suggestions because simply we do need them in order to improve our services for your best convenience
Room service available(12 hours .
contact with reception no 0